Our Team
Our team consists of licensed and highly trained Traditional Chinese Medicine (TCM) practitioners dedicated to helping patients achieve better health through natural and evidence-informed care. We specialize in acupuncture and Chinese herbal medicine, offering personalized treatments tailored to each individual’s needs.
With a strong foundation in classical TCM and years of clinical experience, we focus on treating the root causes of health concerns—not just symptoms—while ensuring treatments are safe, gentle, and effective.
Tracy Chen
Clinic Founder
Clinic Manager
Shixu Joyce Zheng
Clinic Founder
Senior Acupuncturist
Xinkai Keith Shen
Senior Acupuncturist
Lily Ye
Beauty/Massage Therapist
Xue Li
Beauty/Massage Therapist
Kia Ora, and Welcome to Uness Health!
I’m Tracy Chen, Founder and Partner of Uness Health. While I am not a Traditional Chinese Medicine practitioner, I believe true health and beauty come from balance within. As an investor focused on long-term value and sustainable lifestyles, I founded Uness Health to bridge the wisdom of Chinese medicine with modern urban living-working closely with experienced practitioners to make therapies such as acupuncture, herbal care, cupping, gua sha, and moxibustion more accessible and seamlessly integrated into everyday life.
At Uness Health, we believe clients should not be passive recipients of care, but active participants in their own health journeys. Whether through an in-clinic treatment or thoughtfully designed at-home wellness tools, our goal is to help individuals discover a personalized rhythm of health within the demands of city life.
I firmly believe that when Traditional Chinese Medicine meets modern lifestyles, wellness becomes approachable, practical, and something that can be practiced every day.
Kia Ora!
I am Joyce, a qualified and registered acupuncturist dedicated to helping patients heal naturally and restore balance in their bodies. Grounded in Traditional Chinese Medicine, my approach focuses on supporting the body’s own ability to heal, rather than simply treating symptoms.
I came to NZ in 2015 after 8 years full time training in Acupuncture and Chinese Medicine. I was a registered Chinese Medicine doctor in China and specialize in acupuncture, cupping therapy, moxibustion, and using gentle, effective techniques to promote natural pain relief, improved circulation, reduced stress, and overall wellbeing. Each treatment is personalized, taking into account the whole person—physical, emotional, and lifestyle factors.
I have experience treating a wide range of conditions, including musculoskeletal pain, sports and work-related injuries, stress, sleep disorders, digestive issues, IVF support and women’s health concerns. As an ACC-registered acupuncturist in New Zealand, I provide ACC-supported treatments for eligible injuries.
My aim is to create a calm, supportive environment where patients feel heard, cared for, and empowered in their healing journey. I believe true health comes from restoring balance and supporting the body to heal naturally and sustainably.
Kia Ora!
I’m Keith Shen, your supportive local acupuncturist in Christchurch. After eight years of mastering acupuncture and Traditional Chinese medicine in China, I arrived in New Zealand in 2025, bringing my skills and passion as a registered acupuncturist to help you feel your best.
It is all about building warm, trusting connections with my clients. My goal is to be a steady supportive presence on your wellness journey—Whether through personalized treatment plans, sharing knowledge or simply offering a listening ear. Drawing on TCM and natural therapies, I am here to walk alongside you on your path to wholeness.
My treatments include acupuncture, moxibustion, cupping, Chinese herbs and Tuina. I specialize in settling gastroesophageal reflux disease with acupuncture and herbs, relieving stress and improving sleep with acupuncture and moxibustion, fading wrinkles and brightening your glow with facial cosmetic acupuncture, and treating pain and sports injuries using acupuncture paired with myofascial techniques.
Kia ora!
I’m Lily, a beauty and massage therapist with experience in beauty treatments, head spa treatments, and body massage. I enjoy helping clients take a break from their busy lives and feel relaxed, refreshed, and cared for.
I believe every treatment should be a personal experience. Whether you’re visiting for a facial, a soothing head spa, or a relaxing body massage, I take time to understand your preferences and make sure you feel comfortable throughout your visit. My approach combines attentive care with gentle, thoughtful techniques, creating space for you to unwind. I always aim to make each treatment feel special and tailored to you, while ensuring you feel relaxed and comfortable from beginning to end.
My goal is to create a warm and welcoming environment where you can enjoy a little time for yourself. I believe self-care is an important part of looking and feeling your best, and even a short break can make a positive difference to how you feel. It’s always rewarding to see clients leave feeling refreshed, relaxed, and with a smile. I look forward to welcoming you soon and helping you enjoy some well-deserved time to relax, recharge, and feel your best!
Kia Ora!
I’m Xue, a passionate Beauty and Massage Therapist at Uness Health. Bringing three years of deep hands-on experience from China, I help clients melt away the stresses of modern life and restore absolute comfort and vitality.
I believe true radiance comes from inner harmony and smooth circulation. Combining traditional body therapies with meridian rejuvenation, my treatments bridge relaxation with real wellness results. I specialize in revitalizing back relaxation, targeted deep-tissue therapies, and traditional reflexology foot massages. With a naturally strong, deep-tissue approach, I excel at relieving deep-seated tension and melting away stubborn muscular knots.
Beyond relaxation, I specialize in women’s holistic health, focusing on breast care and underarm lymphatic drainage. My goal is to create a peaceful haven where you can step away from daily stressors and restore a profound sense of inner calm. Seeing my clients walk out the door feeling lighter, glowing, and fully revitalized is incredibly rewarding. I look forward to welcoming you soon!