1. What services do you offer?

We provide professional Acupuncture, Cupping Therapy, Moxibustion, Tuina(Massage) and Facial. Our treatments focus on natural healing, pain relief, stress management, and overall wellbeing, combining traditional Chinese medicine with modern healthcare standards.

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2. What is acupuncture?

Acupuncture is a safe and effective treatment that involves inserting very fine, sterile needles into specific points on the body. It helps stimulate the nervous system, improve circulation, reduce pain, and support the body’s natural healing processes.

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3. Is acupuncture painful?

Most people experience little to no discomfort. You may feel a mild tingling, warmth, or dull ache at the needle site, which usually indicates the treatment is working.

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4. What conditions can acupuncture help with?

Acupuncture is commonly used to support:

• Back, neck, and shoulder pain

• Sports and work-related injuries

• Headaches and migraines

• Stress, anxiety, and sleep problems

• Digestive issues

• Women’s health and hormonal balance​

• IVF support

 

5. Do you accept ACC claims?

Yes. We are ACC registered, and acupuncture treatment may be covered under ACC for eligible injuries. Please bring your ACC claim number to your appointment. A surcharge may apply depending on your coverage.

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6. What is cupping therapy?

Cupping therapy uses suction cups on the skin to increase blood flow, reduce muscle tension, and promote recovery. It is particularly effective for muscle pain, stiffness, and sports injuries.

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7. Are cupping marks normal?

Yes. Temporary circular marks may appear and usually fade within a few days to a week. They are not bruises and are a normal response to the treatment.

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8. What is moxibustion?

Moxibustion involves gently warming acupuncture points using a traditional herbal material called mugwort. It is especially helpful for cold-related conditions, digestive issues, fatigue, and boosting immunity.

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9. Is moxibustion safe?

Yes. When performed by a qualified practitioner, moxibustion is safe and comfortable. We carefully control heat levels to ensure patient safety.

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10. What is cosmetic (facial) acupuncture?

Cosmetic acupuncture is a natural, non-invasive facial rejuvenation treatment. It helps stimulate collagen production, improve skin tone, reduce fine lines, and enhance overall facial appearance—without surgery or injectables.

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11. What are the benefits of cosmetic acupuncture?

Benefits may include:

• Reduced fine lines and wrinkles

• Improved skin elasticity and firmness

• Reduced puffiness and dark circles

• Brighter, healthier-looking skin

• Deep relaxation and stress relief​

 

12. How many treatments will I need?

This depends on your condition and goals. Some people notice improvement after one session, while others benefit from a course of treatments for long-term results.

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13. Are the needles safe and hygienic?

Absolutely. We use single-use, sterile, disposable needles and follow strict New Zealand health and hygiene standards.

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14. Who should avoid these treatments?

Please let us know if you are pregnant, have a bleeding disorder, use a pacemaker, or have serious medical conditions so we can tailor treatment safely.

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15. How should I prepare for my appointment?

Have a light meal beforehand, drink plenty of water, and wear comfortable clothing. Avoid alcohol or strenuous exercise prior to treatment.

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16. How do I book an appointment?

You can book online, call us(0226024008), or email us(contact@unesshealth.co.nz). We welcome new and returning patients.